Around 10.30 am my customer Barry came in saying that his loaner car had been towed at his apartment because he forgot to put the apartment parking sticker. So he came in and asked for a copy of his rental agreement. So I got it from Nathan the service advisor and handed it to him. But not long after that he came back to me that the storage could not give it to him because there is no information of the vehicle on the rental agreement form and they also provided us with the form that have to be notarized. So I let Nathan fill up the form with the vehicle information and asked Barry to get it not Notarized. I hope he will get the car back from the storage with no problem.

Always fill up the form completely and correctly!