I am behind: I just called a customer who emailed me that he was behind on his Mitsubishi Lancer. I asked him how long he had been behind and what his credit score was. He said he owed more than what the car was worth. He misused the term that he was behind then. He should have told me that he was upside down now, to see if he could trade in his current lancer. 10/31/2016
I went to the Apple Store at Memorial City Mall this afternoon to have my Ipad 2 checked, it kept freezing. (Normally I could fix it myself by charging fully and shake it or hit it on my palm). It took me 90 minutes to wait since they were all busy. The technician, Bart from the Genius Bar came in and saw my Ipad and he said the Logic Block was messed up and it should be replaced. So he gave me a quote of $254 to be replaced by a new Ipad 2 64 GB. I wrote down the different prices of Ipad air 2 and the latest one too, the difference is about $300 to $400 so I told him I needed some time to think it over so I called my friend Rehan, who is good at fixing Ipad and Iphones and checked the prices online. I thought the $254 was a fair price so I went back into the store but Bart was leaving so I had to make another appointment and waited for another 20 minutes, another technician, Cody came to help me and he said he needed to check it again though I told him I had been told to have it replaced by a new one at $254. He wrote down the serial number and took my Ipad inside, less than five minutes he came back with my Ipad and it had been fixed and back to normal so I did not have to spend a dime.
So Second Opinion Counts!!!
I had a customer who wanted to come for a $16,900 Mazda CX 7 and I offered her the lease payment of a new 2015 Mazda CX 5 and she liked it she said she would come and test drive it the following Saturday. She never showed up. We should not try to switch vehicles before the customer comes in! Just let her come in for the one she likes that she finds on our website.
Monday, 6 October 2014
I got a sales call in the morning at around 10:15 am from Matt who wanted to test drive a 2015 Mazda 3 S Grand Touring Manual Transmission to check the performance since he had been driving a Mazda RX 8. So we set an appointment at 12 pm but he then called me that he was running late. He showed up at around 1:30 pm drove one and he liked it so I had his RX 8 appraised and we gave him $8,500 and he wanted $11,000 to 12,000 based on his researh on KBB and we could not reach that figure so we showed him the NADA and Carfax trade in value which showed $8,500 to $9,000 so we agreed on $9,000. So we ended up making a deal though we had to do a dealer trade on the color he wanted. So when both of us are reasonable and can accept the third party information we can always make deals happen.
Wednesday, August 20, 2014
At around 3 pm, Larry asked me to help a customer, S am who was looking for a new Mazda 3 . So I took him for a test drive and he liked it so I presented the number and he and his friends were checking the market price on KBB and Edmunds so I had to match the price on KBB but when I presented the payments he did not like it and said too high and even he calculated at 0% so I offered him a lease option and he liked the monthly lease payment. So he signed and left happily with the new 2014 Mazda 3.
Lakewood, Sunday, 27 April 2014
Whoever brings blessing will be enriched and one who waters will himself be watered !
Becoming a miracle!
Today message is great. Telling us to be a miracle for other people. We can be a miracle just doing something small like word of encouragement, taking somebody to church or paying somebody for a meal.
Joel Osteen gave an example, when he was buying a to go food in a restaurant with his son he saw a well dressed gentleman sitting in one of the tables and he felt that he had to greet him so he approached him and asking how he was doing and he said he was not doing well. Joel told him that things would get better for him. And after a couple of months Joel received a letter from him telling that he was in the lowest time of his life, he was facing a divorce. After hearing those words of encouragement he was lifted and felt at peace.
Many years ago I remembered telling my mom how Cheng Tham’s sister committed suicide in Canada. She felt depressed after moving from Singapore with her family. Her life changed and her husband job was not as good as it was in Singapore and she had no close family members to talk to. She wanted to get a talisman, ‘hu’ from a temple, nobody sent one to her.
My mom told me if somebody had listened to her and sent her the talisman from a temple, she might have still been with us today. Please try to be a miracle to others before it is too late.